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Global Social Media Management Market, By Component (Solutions, Services), By Deployment (On-Premises, Cloud), By Application (Sales and Marketing Management, Customer Experience Management, Competitive Intelligence), By Industry (BFSI, Retail and E-Commerce, Healthcare and Life Sciences, IT and Telecom, Media and Entertainment, Manufacturing, Others), By Size (Large Enterprises, SMEs), By Region - Size, Share, Outlook, and Opportunity Analysis, 2022 – 2027.


Report ID : IR1001500 | Industries : Energy & Power | Published On :June 2024 | Page Count : 245

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  • Global Social Media Management Market, By Component (Solutions, Services), By Deployment (On-Premises, Cloud), By Application (Sales and Marketing Management, Customer Experience Management, Competitive Intelligence), By Industry (BFSI, Retail and E-Commerce, Healthcare and Life Sciences, IT and Telecom, Media and Entertainment, Manufacturing, Others), By Size (Large Enterprises, SMEs), By Region - Size, Share, Outlook, and Opportunity Analysis, 2022 – 2027.
    Global Social Media Management Market
    The Global Social Media Management Market was valued at USD 16.2 bn in 2021, estimated to reach USD 70.6 bn in 2027, with a CAGR of 26.17%.
    Social media management solutions assist in the analysis of unstructured social data. By successfully assessing the competition and customer behavior from social media platforms, businesses may use social media management systems to increase their market presence and achieve a competitive edge. Applications for social media management tools include engagement, CRM, publishing, advertising, monitoring, and real-time analytics.
    Market Drivers
    The need for companies to stay ahead of their competition, the increasing use of the internet, the widespread application of analytics, and the increase in social media users are significant factors driving the growth of the Social Media Management Markets.
    To survive global competition, companies are looking for advanced technological solutions to maintain a competitive edge. Businesses are seeking to combine customer data with business, competitive, and demographic information to learn the subtleties of outperforming their rivals. Understanding customers and their behavior patterns is key to unlocking insights that can lead to successful business ideas. 
    For this reason, the use of advanced analytics is becoming more widespread. Moreover, the increasing use of the internet and social media sites are enabling companies to track customer behavior patterns. This is where social media management enters the picture. Huge volumes of client feedback regarding their brands and activities carried out by consumers on social networking sites can be retrieved by businesses, which can then use that information to plan their marketing and sales initiatives.
    Market Restraints
    Privacy concerns among users and the increasing cases of data breach activities are the main challenges to the growth of the social media management market. Many users are now rethinking their social network activities and the security of their personal information because of data breaches that have disturbed them. Social media users are concerned about businesses and advertisers viewing and using their posts on social media. 
    Market Segmentation
    The Global Social Media Management Market is segmented into components of solutions and services, along with deployment modes of on-premises and cloud, and application types of Sales and Marketing Management, Customer Experience Management, and Competitive Intelligence. Further, the market is segmented into industry verticals of BFSI, Retail and E-Commerce, Healthcare and Life Sciences, IT and Telecom, Media and Entertainment, Manufacturing, and Others, as well as company size of large enterprises and SMEs.
    Regional Analysis
    North America is predicted to account for the greatest revenue share because of the region's early adoption of cutting-edge technological solutions and the population's growing use of various social media platforms. In addition, several businesses have been using social media management analytics to generate insights and increase awareness of consumer behavior that informs their business and strategic decision-making process, which also takes the expansion of the region into account.
    Furthermore, a high CAGR is anticipated in the Asia Pacific. Due to the region's widespread adoption of digital solutions in the sales and competitive intelligence market, as well as the increased use of sophisticated online media strategies as a result of the region's rapid smart phone adoption, the demand for social media management is anticipated to increase throughout the forecast period.
    Key Developments
    In May 2022, Hootsuite, a leading social media management company, announced its collaboration with the Content Marketing specialty within TikTok's Marketing Partner Program to enable marketers to promote their content on TikTok.
    Key Players
    Adobe Inc., IBM, Salesforce.com, Inc., Oracle Corporation, Cognizant, Hootsuite, Sprout Social, Google Inc. 
    Market Taxonomy
    By Component
    • Solution
    • Service
    By Deployment
    • On-Premises
    • Cloud
    By Application
    • Sales and Marketing Management
    • Customer Experience Management
    • Competitive Intelligence
    By Industry
    • BFSI
    • Retail and E-Commerce
    • Healthcare and Life Sciences
    • IT and Telecom
    • Media and Entertainment
    • Manufacturing
    • Others
    By Size
    • Large Enterprises
    • SMEs
    By Region
    • North America
    • Latin America
    • Europe
    • Asia Pacific
    • Middle East & Africa
     

    Global Social Media Management Market
    1 Introduction
    1.1 Objective of the Study
    1.2 Market Definition
    1.3 Market Scope
    2 Research Methodology
    2.1 Data Mining
    2.2 Validation
    2.3 Primary Interviews
    2.4 List of Data Sources
    3 Executive Summary
    4 Global Social Media Management Market Outlook
    4.1 Overview
    4.2 Market Dynamics
    4.2.1 Drivers
    4.2.2 Restraints
    4.2.3 Opportunities
    4.3 Porters Five Force Model
    4.4 Value Chain Analysis
    5 Global Social Media Management Market, By Component
    5.1 Y-o-Y Growth Comparison, By Component
    5.2 Global Social Media Management Market Share Analysis, By Component
    5.3 Global Social Media Management Market Size and Forecast, By Component
    5.3.1 Solutions
    5.3.2 Services
    6 Global Social Media Management Market, By Deployment
    6.1 Y-o-Y Growth Comparison, By Component
    6.2 Global Social Media Management Market Share Analysis, By Deployment
    6.3 Global Social Media Management Market Size and Forecast, By Deployment
    6.3.1 On-Premises
    6.3.2 Cloud
    7 Global Social Media Management Market, By Application
    7.1 Y-o-Y Growth Comparison, By Application
    7.2 Global Social Media Management Market Share Analysis, By Application
    7.3 Global Social Media Management Market Size and Forecast, By Application
    7.3.1 Sales and Marketing Management
    7.3.2 Customer Experience Management
    7.3.3 Competitive Intelligence
    8 Global Social Media Management Market, By Industry
    8.1 Y-o-Y Growth Comparison, By Industry
    8.2 Global Social Media Management Market Share Analysis, By Industry
    8.3 Global Social Media Management Market Size and Forecast, By Industry
    8.3.1 BFSI
    8.3.2 Retail and E-Commerce
    8.3.3 Healthcare and Life Sciences
    8.3.4 IT and Telecom
    8.3.5 Media and Entertainment
    8.3.6 Manufacturing
    8.3.7 Others
    9 Global Social Media Management Market, By Size
    9.1 Y-o-Y Growth Comparison, By Size
    9.2 Global Social Media Management Market Share Analysis, By Size
    9.3 Global Social Media Management Market Size and Forecast, By Size
    9.3.1 Large Enterprises
    9.3.2 SMEs
    10 Global Social Media Management Market, By Region
    10.1 Global Social Media Management Market Share Analysis, By Region
    10.2 Global Social Media Management Market Size and Forecast, By Region
    11 North America Social Media Management Market Analysis and Forecast (2022-2027)
    11.1 Introduction
    11.2 North America Social Media Management Market Share Analysis, By Component
    11.3 North America Social Media Management Market Size and Forecast, By Deployment
    11.4 North America Social Media Management Market Size and Forecast, By Application
    11.5 North America Social Media Management Market Size and Forecast, By Industry
    11.6 North America Social Media Management Market Size and Forecast, By Size
    11.7 North America Social Media Management Market Size and Forecast, By Country
    11.7.1 U.S.
    11.7.2 Canada
    11.7.3 Mexico
    12 Europe Social Media Management Market Analysis and Forecast (2022-2027)
    12.1 Introduction
    12.2 Europe Social Media Management Market Share Analysis, By Component
    12.3 Europe Social Media Management Market Size and Forecast, By Deployment
    12.4 Europe Social Media Management Market Size and Forecast, By Application
    12.5 Europe Social Media Management Market Size and Forecast, By Industry
    12.6 Europe Social Media Management Market Size and Forecast, By Size
    12.7 Europe Social Media Management Market Size and Forecast, By Country
    12.7.1 Germany
    12.7.2 France
    12.7.3 UK
    12.7.4 Rest of Europe
    13 Asia Pacific Social Media Management Market Analysis and Forecast (2022-2027)
    13.1 Introduction
    13.2 Asia Pacific Social Media Management Market Share Analysis, By Component
    13.3 Asia Pacific Social Media Management Market Size and Forecast, By Deployment
    13.4 Asia Pacific Social Media Management Market Size and Forecast, By Application
    13.5 Asia Pacific Social Media Management Market Size and Forecast, By Industry
    13.6 Asia Pacific Social Media Management Market Size and Forecast, By Size
    13.7 Asia Pacific Social Media Management Market Size and Forecast, By Country
    13.7.1 China
    13.7.2 Japan
    13.7.3 India
    13.7.4 Rest of Asia
    14 Latin America Social Media Management Market Analysis and Forecast (2022-2027)
    14.1 Introduction
    14.2 Latin America Social Media Management Market Share Analysis, By Component
    14.3 Latin America Social Media Management Market Size and Forecast, By Deployment
    14.4 Latin America Social Media Management Market Size and Forecast, By Application
    14.5 Latin America Social Media Management Market Size and Forecast, By Industry
    14.6 Latin America Social Media Management Market Size and Forecast, By Size
    14.7 Latin America Social Media Management Market Size and Forecast, By Country
    14.7.1 Brazil
    14.7.2 Rest of Latin America
    15 Middle East Social Media Management Market Analysis and Forecast (2022-2027)
    15.1 Introduction
    15.2 Middle East Social Media Management Market Share Analysis, By Component
    15.3 Middle East Social Media Management Market Size and Forecast, By Deployment
    15.4 Middle East Social Media Management Market Size and Forecast, By Application
    15.5 Middle East Social Media Management Market Size and Forecast, By Industry
    15.6 Middle East Social Media Management Market Size and Forecast, By Size
    15.7 Middle East Social Media Management Market Size and Forecast, By Country
    15.7.1 Saudi Arabia
    15.7.2 UAE
    15.7.3 Egypt
    15.7.4 Kuwait
    15.7.5 South Africa
    16 Competitive Analysis
    16.1 Competition Dashboard
    16.2 Market share Analysis of Top Vendors
    16.3 Key Development Strategies
    17 Company Profiles
    17.1 Adobe Inc.
    17.1.1 Overview
    17.1.2 Offerings
    17.1.3 Key Financials
    17.1.4 Business Segment & Geographic Overview
    17.1.5 Key Market Developments
    17.1.6 Key Strategies
    17.2 IBM
    17.2.1 Overview
    17.2.2 Offerings
    17.2.3 Key Financials
    17.2.4 Business Segment & Geographic Overview
    17.2.5 Key Market Developments
    17.2.6 Key Strategies
    17.3 Salesforce.com Inc.
    17.3.1 Overview
    17.3.2 Offerings
    17.3.3 Key Financials
    17.3.4 Business Segment & Geographic Overview
    17.3.5 Key Market Developments
    17.3.6 Key Strategies
    17.4 Oracle Corporation
    17.4.1 Overview
    17.4.2 Offerings
    17.4.3 Key Financials
    17.4.4 Business Segment & Geographic Overview
    17.4.5 Key Market Developments
    17.4.6 Key Strategies
    17.5 Cognizant
    17.5.1 Overview
    17.5.2 Offerings
    17.5.3 Key Financials
    17.5.4 Business Segment & Geographic Overview
    17.5.5 Key Market Developments
    17.5.6 Key Strategies
    17.6 Hootsuite
    17.6.1 Overview
    17.6.2 Offerings
    17.6.3 Key Financials
    17.6.4 Business Segment & Geographic Overview
    17.6.5 Key Market Developments
    17.6.6 Key Strategies
    17.7 Sprout Social
    17.7.1 Overview
    17.7.2 Offerings
    17.7.3 Key Financials
    17.7.4 Business Segment & Geographic Overview
    17.7.5 Key Market Developments
    17.7.6 Key Strategies
    17.8 Google Inc
    17.8.1 Overview
    17.8.2 Offerings
    17.8.3 Key Financials
    17.8.4 Business Segment & Geographic Overview
    17.8.5 Key Market Developments
    17.8.6 Key Strategies